Satisfied and loyal customers


Happy customers are returning customers and our best advocates. Yet, despite being key to us, our end-users are often not our direct customers (e.g. catering, cleaning or security services).

We’re looking for feedback mechanisms that improve our relationships with customers by collecting suggestions, complaints and fostering loyalty.

Example topics:

Customer engagement;

Understanding customer needs;

Fostering client and end-user loyalty;

Gathering data for better decisions and service.